Wendy Schoen, MRT(T), London Regional Cancer Program

We believed we were being expected to perform our jobs unsafely with the result being low quality care due to lack of information, insufficient training, and inconsistent procedures. We were concerned that we would compromise the care of patients and compromise ourselves as professionals by not meeting our college’s standards of practice. Through ONA’s grievance process, we were able to successfully demonstrate that we were being asked to compromise quality and safety—elements we take great pride in. The initiative was immediately paused and reverted, with an agreement to improve training and communication in the future.